Profile
“We keep evolving the brand as we grow and expand, which is equally rewarding and satisfying”
Alice Phillips Topping
Ryan Specialty
Shannon Goodhue, at the age of 31, is a shining example of growth and dedication. Starting her journey with Modern Niagara as a summer student, she initially helped input job site paperwork into the safety software system. Her exceptional performance led her to stay on as a health and safety administrator.
Goodhue’s relentless pursuit of excellence saw her enroll night classes and train vigorously to become a safety specialist. In her role, she excelled not only as an administrator but also took on more responsibilities than typically expected, showcasing her exceptional multitasking abilities. She trained other administrators and became one of the specialists designated to handle WSIB cases. Her tenacity was further evident when she transitioned to an insurance claim specialist, a role she embraced with determination despite her initial unfamiliarity.
Goodhue’s career trajectory continued to rise as she became the executive assistant for two VPs while still contributing significantly to the safety team. Her resilience and versatility allowed her to create a unique role for herself, handling WSIB cases, working as a field safety specialist, and training new administrators.
With over eight years of continuous employment with Modern, Goodhue’s story is one of unwavering determination and remarkable achievement, making her a truly deserving recipient of the COS’ Young Achiever Award.
10B Hearst Way, Ottawa, ON K2L 2P4
613 724 8680
SGoodhue@modernniagara.com
linkedin.com/in/shannon-bishop-goodhue-47a51a145
modernniagara.com
Shannon Goodhue
Health and Safety Specialist
Modern Niagara
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Bio
Milestones
“It’s very important to set an example and to not only inspire but mentor other females”
Alice Phillips Topping
Ryan Specialty
2016
2019
2021
2023
2023–present
Started as a summer student at Modern Niagara
H&S Administrator at Modern Niagara
2016
Junior HSE Specialist at Modern Niagara
2019
Program Specialist at Modern Niagara
Received Occupational Safety and Health Certificate from Algonquin College
2021
Full HSE Specialist at Modern Niagara
2023
HSE Advisor, GIP Major Projects
2023–
present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
• Gold award for Magazine or Newspaper Advertisement
• Silver award for Promotional Email
• Silver award for Most Out-of-the-Box Idea
As a founding member of WOW! (Women. Opportunity. Winning.), an employee resource group created for all women of Ryan Specialty, Phillips Topping has long championed for women in the industry.
“It’s very important to set an example and to not only inspire but mentor other females,” she adds.
In addition to her sharp marketing eye, the key to Phillips Topping’s success lies in her high-energy approach and positive attitude.
“As the leader of a team, it’s important to motivate and encourage your team members. People work very hard and do their best and it’s important to recognize these efforts. For my career overall, my attitude has been one of curiosity. The more you can learn, the better you’ll understand the business, and then the deeper your knowledge will become, making you a better team member.”
Chief underwriting officer of executive risk at Chubb
President of financial insurance solutions at Kemper
Chief underwriting officer at Axis Capital
CEO of global Insurance at Endurance
CEO of global Insurance at Sompo International
“We keep evolving the brand as we grow and expand, which is equally rewarding and satisfying,” adds Phillips Topping.
“Marketing is a very busy space. The challenge is to keep it fresh and keep it new. There’s so much out there. You have to think about how to break through.”
Since joining the firm in 2015, Ryan Specialty has:
• completed 28 acquisitions
• launched 10 companies
“With each acquisition and de novo formation, a large branding component is involved,” says Phillips Topping.
Speaking on the importance of spotlighting marketing professionals, Phillips Topping says, “It’s imperative to shine a light on those who aren’t necessarily brokers or underwriters. There are so many different aspects of the industry. It’s nice to show all the great work that’s being done behind the scenes.”
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