Headquarters:

Montreal

Year founded:

1972

Number of employees:

300

Phone:

416 717 4176

Email:

support@safecontractor.ca

Website:

safecontractor.com/en-ca

LinkedIn:

linkedin.com/company/alcumussafecontractorca

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SafeContractor

Henriette Bichai

President, Canada

Valentine Stach

Product and Go-to-Market Manager

Erica Zeffiro

Head of Account Management

Leadership

Henriette Bichai is president of SafeContractor Canada, a leading contractor management and compliance platform that helps businesses reduce risk, improve supply chain visibility, and create safer workplaces. With 20 years of experience in business transformation, growth, and risk management, she has a proven ability to align strategy, culture, and operations to deliver measurable results. Bichai has built and led high-performing teams, driven double-digit growth, and managed complex integrations, market expansions, and organizational change. At SafeContractor, she combines strategic vision and hands-on leadership to help Canadian businesses achieve compliance and protect people, operations, and reputation.

President, Canada

Henriette Bichai

Valentine Stach leads product strategy and go-to-market execution at SafeContractor, Canada’s largest contractor compliance network. With over 10 years of experience across start-ups and global leaders like IBM and Sodexo, she brings deep expertise in product management, digital transformation, and user experience. Stach works at the intersection of technology, innovation, and client needs, driving continuous improvement to simplify contractor management and reduce operational risk. Her mission is to build solutions that save time, boost efficiency, and deliver real value to customers across sectors.

Product and Go-to-Market Manager

Valentine Stach

Erica Zeffiro is head of account management at SafeContractor Canada, where she leads a team dedicated to helping enterprise clients strengthen contractor programs and foster safer workplaces. She partners with senior leaders in health and safety, procurement, and operations to turn business goals into actionable, value-driven strategies. As a key voice of the client, Zeffiro ensures that field insights directly shape product development, service delivery, and long-term direction. Her collaborative approach helps clients maximize the impact of the SafeContractor platform, aligning compliance with broader organizational priorities and driving sustainable improvements in contractor performance.

Head of Account Management

Erica Zeffiro

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Paul Chaib

Chief Technology Officer

Paul Chaib is chief technology officer at SafeContractor, where he leads the technology strategy and product development to help businesses manage contractors more efficiently and improve workplace safety. With over 25 years in software engineering, product innovation, and technical leadership, he has built and delivered complex systems for some of the most demanding industries, including aerospace, defense, and enterprise compliance. Throughout Chaib’s career, he has led teams in research and development, managed large-scale consulting projects, and overseen the design of mission-critical software. His experience ranges from coding and system design to leading engineering teams and aligning technology with business strategy.

Chief Technology Officer

Paul Chaib

Bassem Karam

Vice President of Software Engineering

Bassem Karam is vice president of software engineering at SafeContractor, where he leads engineering teams to deliver technology that supports safer workplaces and more efficient contractor management. With over a decade of experience spanning global enterprises, SMEs, and start-ups, he brings a unique blend of deep technical knowledge and business strategy. At SafeContractor, he drives digital transformation efforts that improve scalability, streamline operations, and enhance the client experience, ensuring the platform continues to meet the evolving needs of organizations across Canada. Karam builds collaborative, high-performing teams that turn vision into results while fostering a culture of growth and shared success.

Vice President of Software Engineering

Bassem Karam

SafeContractor is more than just a contractor management system; it is a risk partner to organizations across Canada. By combining advanced technology with accredited health and safety expertise, it helps businesses prevent workplace incidents, comply with evolving legislation, and safeguard operations. Built in Canada for Canadian realities, the company delivers full visibility into contractor networks, dynamic risk assessments, and expert verification by accredited professionals. With offices in Toronto, Montréal, Calgary, and Shawinigan, its multilingual, locally based teams provide hands-on support, ensuring compliance is both practical and achievable on every worksite. Addressing critical industry challenges SafeContractor addresses several pressing issues in supply chain and contractor risk management, including: • workplace injuries and serious incidents caused by non-compliant contractors • lack of visibility in multi-layered contractor networks • manual, error-prone processes • noncompliance with evolving labour, environmental, and anti-slavery legislation By closing these critical gaps, the company helps clients build safer, more compliant, and more efficient operations. A unique hybrid approach What sets SafeContractor apart is its hybrid model, which integrates digital infrastructure with certified human insight. This approach enables organizations to achieve operational safety at scale without sacrificing quality. The platform offers: • real-time visibility across contractor networks • dynamic risk assessments tailored to specific tasks, regions, and legislation (e.g., Bill S-211 and NCID) • verification by accredited health and safety experts for high-quality compliance and ESG checks • rapid implementation, delivering results within weeks • up to 90 percent reduction in administrative workload This combination of cutting-edge technology and personalized expertise has made SafeContractor a trusted partner for organizations navigating complex contractor risks across all industries. Market reach and measurable impact Today, SafeContractor powers the largest contractor and client network in Canada, connecting over 30,000 contractors with 750 hiring clients. Its platform helps organizations deliver measurable outcomes, such as: • up to 45 percent reduction in workplace incidents • faster contractor onboarding, saving over eight hours per contractor • higher contractor satisfaction and retention • improved audit readiness and compliance with modern regulatory requirements Leadership driving growth SafeContractor’s development has been driven by its president, Henriette Bichai, who brings nearly two decades of experience in business transformation and risk management. Under her leadership, the company has achieved steady growth, strengthened its presence across Canada, and continues to expand and evolve. A key strategic milestone was the integration of three major Canadian compliance providers: Cognibox (Québec), ContractorCheck (Ontario), and ComplyWorks (Alberta). This consolidated the company’s national presence, reinforced its regional expertise, and unified its platform. Innovation and future outlook SafeContractor continues to innovate, responding quickly to changes in legislation and client needs while keeping its solutions at the cutting edge of contractor risk management. Looking ahead, the company aims to expand its reach both nationally and globally, deepen its partnerships with safety professionals, and further strengthen its leadership in contractor risk visibility and operational safety. By maintaining a balance between human insight and technology, SafeContractor ensures that workplace safety remains personal, practical, and effective in every client engagement.

Nicolas Eparvier

Vice President of Sales

Sylvain Ricard

Director of E-Learning Services

Colby Lane

Chief Executive Officer

Ciaran Astin

Chief Personal Lines Officer

Nicolas Eparvier is vice president of sales at SafeContractor, where he leads the company’s growth strategy in Canada by helping organizations adopt smarter, more efficient approaches to contractor management. With more than 20 years of experience in software and high-tech industries, he has held senior roles in sales, business development, and operations, building and scaling teams across North America and Europe. At SafeContractor, Eparvier leverages his expertise to deliver customer-centric solutions that help businesses modernize compliance and enhance workplace safety. Recognized for his hands-on, dynamic leadership, he builds strong partnerships that generate results and long-term value for clients.

Vice President of Sales

Nicolas Eparvier

Sylvain Ricard is director of e-learning services at SafeContractor, where he leads the development and delivery of digital training programs that help organizations build safer, more knowledgeable workplaces. With more than 30 years of experience in IT, digital learning, and operational leadership, he designs accessible, bilingual courses tailored to the needs of contractors and clients alike. At SafeContractor, Ricard focuses on creating engaging, practical learning experiences that keep pace with evolving health, safety, and sustainability standards. His work empowers organizations to build a strong foundation of knowledge, enabling teams to meet compliance requirements and foster a robust safety system.

Director of E-Learning Services

Sylvain Ricard

Colby Lane is a CEO and global leader in the safety and compliance solutions industry, now delivering services informed by the expertise of recognized brands such as SafeContractor. He leads the company’s strategic growth, including acquisitions of ComplyWorks (2020), CHAS (2023), and WorkerPass (2023). Previously CEO of PEC Safety, he guided its sale to Thoma Bravo and oversaw record growth. Following PEC’s merger with Veriforce in 2019, he unified the brand and accelerated global expansion. Lane’s background includes roles as assistant US attorney and chief counsel to Governor Haley Barbour. He holds degrees from Stanford (MBA), Harvard (JD), and Millsaps College (BS).

Chief Executive Officer

Colby Lane

Ciaran joined KGM as Managing Director in 2024 and has recently expanded his role to Chief Personal Lines Officer for DUAL UK. Ciaran has over a decade of leadership experience within the motor and home insurance sectors, having previously held senior roles at Hastings Group and Direct Line Group. He was most recently Managing Director of DriveScore, the app-driven motor insurance data business within ClearScore group.

Chief Personal Lines Officer

Ciaran Astin

Chief Personal Lines Officer

Ciaran Astin

Chief Personal Lines Officer

Ciaran Astin

On a larger scale, HSH handles class action and mass tort lawsuits representing groups of people injured by dangerous products, medications, medical devices, and negligent organizations. The HSH team is known for providing caring and attentive service to clients, and is proud of the firm’s excellent reputation within the legal and medical communities.

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

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What FTA covers:

Professional indemnity (standalone and combined with general liability for white-collar professionals) Information technology liability Management liability Design and construct liability Public and products liability Associations liability Cyber insurance Excess layers

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Stephen Kerr

Chief Executive Officer, Asia

Nicki Dunn

Chief Client Officer

Nigel Cook

Chief Executive Officer, Singapore Head of Major Complex Loss, Asia

John Law

Chief Executive Officer, China

Alexa Tang

Chief Executive Officer, Hong Kong

Aldrin Wong

Chief Executive Officer and Managing Director, Malaysia

Andri Dirgantara

President Director, Indonesia

Pam Chhabra

Manager – Residential Strata

Adam Basaldella

Manager – Claims

Adam Basaldella

Manager – Claims

The policy features comprehensive wordings, flexible terms, and a broad suite of coverage extensions to ensure construction projects are thoroughly protected. BuilderSure offers tailored solutions such as project-specific wrap-up liability and commercial general liability, addressing the unique requirements of builders and contractors. With industry-leading forms, it delivers exceptional coverage for both construction and professional liability risks. Clients benefit from Specialty Claims Canada, BuilderSure’s dedicated claims management brand, which provides 24/7 claims service for seamless support and peace of mind throughout the project lifecycle.

As of Q2 2025, BuilderSure has rebranded to SPG Canada Construction, reflecting its ongoing commitment to innovation and service within the industry. Brokers and clients are encouraged to visit the company’s website to learn more about these developments and the comprehensive protection now offered under the SPG Canada Construction name.

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