Headquarters:
Toronto, ON
Year founded:
1997
Number of employees:
450+
Phone:
1 877 682 8772
Email:
customerservices@tssa.org
Website:
tssa.org
LinkedIn:
ca.linkedin.com/company/technical-standards-safety-authority-tssa
Technical Standards and Safety Authority
Bonnie Rose
President and Chief Executive Officer
Tom Ayres
Vice President, Policy, Legal, and General Counsel
Priya Ferris
Chief Financial Officer
Leadership
Bonnie Rose, P.Eng., has served as president and CEO of TSSA since April 2018. Leading the Authority’s operations, she focuses on shaping its strategic direction and reinforcing its reputation as a leader in safety. Rose has guided TSSA through a transformative journey, evolving it into a modern, data-driven regulator that prioritizes proactive safety improvements for Ontarians.
With a focus on education, collaboration, and customer service, she has reshaped TSSA into an outcome-based regulator. Rose’s extensive experience includes leadership roles at the CSA Group and the Retirement Homes Regulatory Authority. She holds degrees from Queen’s University and the University of Toronto.
President and Chief Executive Officer
Bonnie Rose
As vice president, policy, legal, and general counsel for the TSSA, Tom Ayres oversees the legal team and provides counsel on a wide range of issues related to public safety and consumer protection. He handles litigation, prosecutes offences under TSSA legislation, and represents the organization in judicial reviews, statutory appeals, and administrative tribunals.
Ayres joined TSSA in 1996 after serving as legal counsel for the Ontario Ministry of Consumer and Commercial Relations, where he led the creation of Ontario’s Technical Standards and Safety Act and its 17 regulations.
He holds a Bachelor of Laws from the University of Western Ontario and a Bachelor of Arts in Political Science.
Vice President, Policy, Legal, and General Counsel
Tom Ayres
Priya Ferris was appointed chief financial officer of TSSA in April 2026, following seven years as the organization’s director of finance. Since joining TSSA, she has played a pivotal role in strengthening financial management and corporate strategy, and leading major cross functional initiatives that support operational excellence.
With a career spanning the retail, public safety, and healthcare sectors, Priya brings strong leadership skills and expertise in change management, financial accounting, procurement, and the building of high performing teams.
Priya holds a Bachelor of Business Administration in Finance from the University of Toronto and is a Chartered Professional Accountant (CPA). She also serves as Board Vice-Chair for the Darling Home for Kids, supporting children with complex medical needs.
Chief Financial Officer
Priya Ferris
Alexandra Campbell
Vice President, Communications, Stakeholder Engagement, and Customer Service
Alexandra Campbell joined the TSSA in the fall of 2019 and currently serves as vice president of communications, stakeholder engagement, and customer service. In this role, she leads efforts in public safety education, stakeholder engagement, and transparent communication with regulated parties and the public, while ensuring the organization meets its customer service goals.
With over 20 years of experience in strategic communications, stakeholder relations, and marketing, Campbell has worked extensively with government agencies at the provincial level. Prior to TSSA, she held key leadership roles at the Independent Electricity System Operator (IESO), including director of stakeholder and public affairs.
She holds a Bachelor of Science from the University of Waterloo.
Vice President, Communications, Stakeholder Engagement, and Customer Service
Alexandra Campbell
Lisa Dymond
Vice President, People and Culture
Lisa Dymond joined the TSSA in July 2023 as vice president, people, and culture, leading the HR, labour relations, and training and certification teams. In this role, she oversees the development and implementation of programs that support people leaders and employees, foster an engaged workforce, and build a culture aligned with TSSA’s Outcome-Based Regulator approach.
Dymond brings extensive experience as a strategic leader in both Canada and the UK, with senior roles at the BBC in London and CBC in Toronto. Her most recent positions include VP of human resources at WSIB and VP of client services at Metrolinx.
She holds a Bachelor of Arts from Queen’s University and a postgraduate certificate in human resources from Seneca College.
Vice President, People and Culture
Lisa Dymond
Throughout Ontario, the Technical Standards and Safety Authority (TSSA) is committed to enhancing public safety through a combination of engagement, evidence, enforcement, and education. TSSA plays a crucial role in ensuring the safety of a wide array of systems, including amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts.
The authority’s comprehensive safety services include engineering design reviews, certification of regulated entities and professionals, inspections, data collection, risk analysis, compliance assistance, enforcement, and public education.
At the heart of TSSA’s approach is the belief that safety is a shared responsibility. TSSA works alongside equipment designers, manufacturers, installers, maintainers, owners, insurers, consumers, and the public to create a safer Ontario. By overseeing the safety system and focusing on areas where the risks are most significant, TSSA takes a collaborative approach to help its regulated customers remain compliant and operate safely.
As an outcome-based regulator, TSSA takes a risk-informed approach to safety oversight, using data to understand and address risks more effectively. This approach shapes the safety framework, enabling TSSA to develop targeted programs that aim to reduce harm and promote compliance.
With a strong presence in Ontario’s communities, TSSA employees are dedicated to working with safety partners to build a safer Ontario, both now and in the future.
“Expectations are high, as is support. There is a shared understanding that we are building something meant to last, both for clients and within the firm”
Jared Chase, Team Holmes – Signature Estate & Investment Advisors, LLC
Kelly Hart
Vice President, Operations
Neil FitzGerald
Vice President, Strategic Analytics
Dan Brazier
Vice President, Information Technology
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Kelly Hart is vice president of operations at the TSSA. She was promoted to this role in 2025 after a distinguished career at TSSA, which began in 2012 when she joined as assistant general counsel. Hart has held various leadership positions at TSSA, including director of fuels safety, manager of public information and records and director of investigations.
A member of the Ontario Bar since 2002, she has dedicated her career to protecting the public interest, with previous roles in the Office of the Ontario Attorney General (Criminal) and the Law Society of Ontario.
Vice President, Operations
Kelly Hart
As vice president of strategic analytics, Neil FitzGerald is responsible for organizing data, analytics, and AI to strengthen TSSA’s evidence-based decision-making and improve safety outcomes across Ontario. FitzGerald brings over 25 years of experience across data management, governance, business intelligence, AI, and advanced analytics. He has delivered impactful data solutions across diverse industries including high tech/software, commercial real estate, and oil and gas.
FitzGerald earned his degree in computer science from Queen’s University, his MBA from the Ivey School of Business, and advanced certification in the application of AI from the Massachusetts Institute of Technology.
Vice President, Strategic Analytics
Neil FitzGerald
Daniel Brazier, CPA, CA, serves as TSSA’s vice president of information technology (IT), following his previous role as chief financial officer, where he held broader responsibilities that included oversight of IT operations. In this focused mandate, Dan leads TSSA’s IT strategy and implementation, with a priority on modernizing the organization’s IT policies, infrastructure, and security to support its outcome-based regulatory approach.
Before joining TSSA, he held interim management and consulting roles with the Ontario Securities Commission and Moneris. Earlier in his career, he held a range of executive finance positions in Canada and internationally with CIBC, Standard Chartered Bank, and UBS.
Vice President, Information Technology
Dan Brazier
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
maintaining an in-house team of more than 20 programmers to facilitate fast improvements
direct bill options to streamline the payment process for the agent and the insured
providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies
delivering online capabilities including rating, policy documents, payments, and claims reporting
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InvestmentNews’ 2026 5-Star Wealth Management Teams award was awarded in May 2026 and recognized US-based firms for client growth and retention over the preceding 12 months. A total of 772 firms were nominated, and 97 were recognized following the IN editorial team’s qualitative and quantitative review. No fees were paid for consideration or receipt, and clients were not involved in the process. Some recipients, including the advisor, paid post-award fees for optional promotional materials, which did not influence the award process. Third-party rankings and recognitions serve as benchmarks but do not guarantee future investment success or represent individual client evaluations. For details on the professional designations displayed herein, including descriptions, minimum requirements, and ongoing education requirements, as well as full details on third-party rankings, awards, and accolades, please visit the similarly named section at seia.com/disclosures. Alternative investments may not be suitable for all investors. Signature Estate & Investment Advisors, LLC (SEIA) is an SEC-registered investment adviser; however, such registration does not imply a certain level of skill or training, and no inference to the contrary should be made. Securities offered through Signature Estate Securities, LLC, member FINRA/SIPC. Investment advisory services offered through SEIA, 2121 Avenue of the Stars, Suite 1600, Los Angeles, CA 90067, (310) 712-2323.
Many new clients arrive through referrals – from existing clients and professional partners – reflecting relationships built over time.
Perhaps the most telling aspect of SEIA’s recognition is what it says about the firm’s approach to client relationships at their most human moments. When markets grow turbulent and anxiety rises, the firm’s advisors are trained not simply to reassure but to slow decisions down, provide context, and gently reinforce the long-term plans when they are needed most.
In an era when wealth management is under pressure to automate, commoditize, and digitize, SEIA’s positioning within the wealth management landscape rests on something more analog: the steady presence of people who know their clients well, show up consistently, and take the responsibility of guiding others seriously.
Jared Chase adds, “Expectations are high, as is support. There is a shared understanding that we are building something meant to last, both for clients and within the firm.”
The firm’s investment approach, while secondary to its broader wealth management mandate, remains a key component of its process. In the past year across 2025, SEIA deployed structured notes; employed concentrated stock solutions, including long-short strategies and option collars; and leaned into conviction-driven individual stock selection through its internal investment management team – a combination utilized by the firm during a volatile market environment.
What further distinguishes SEIA from many of its peers is not only a structural choice but also a cultural one. A significant portion of the firm’s advisors began their careers at SEIA itself, advancing through a formal development track that emphasizes mentorship and shared responsibility. Long tenures are common, and turnover is relatively low.
Leadership at the firm has reinforced this culture through deliberate decision-making, consistently prioritizing infrastructure, governance, and people over rapid expansion. The result is an organization that has man aged to scale while maintaining a consistent, coherent client experience.
“We are not built around individual advisors; we are built around teams”
Brian Holmes, Team Holmes – Signature Estate & Investment Advisors, LLC
