Technical Standards and Safety Authority

Bonnie Rose

President and Chief Executive Officer

Tom Ayres

Vice President, Policy, Legal, and General Counsel

Dan Brazier

Chief Financial Officer

Leadership

Bonnie Rose, P.Eng., has served as president and CEO of the Technical Standards and Safety Authority (TSSA) since April 2018. Leading TSSA’s operations, she focuses on shaping its strategic direction and reinforcing its reputation as a leader in safety. Rose has guided TSSA through a transformative journey, evolving it into a modern, data-driven regulator that prioritizes proactive safety improvements for Ontarians. With a focus on education, collaboration, and customer service, she has reshaped TSSA into an outcome-based regulator. Rose’s extensive experience includes leadership roles at the CSA Group and the Retirement Homes Regulatory Authority. She holds degrees from Queen’s University and the University of Toronto.

President and Chief Executive Officer

Bonnie Rose

As vice president, policy, legal, and general counsel for the Technical Standards and Safety Authority (TSSA), Tom Ayres oversees the legal team and provides counsel on a wide range of issues related to public safety and consumer protection. He handles litigation, prosecutes offences under TSSA legislation, and represents the organization in judicial reviews, statutory appeals, and administrative tribunals. Ayres joined TSSA in 1996 after serving as legal counsel for the Ontario Ministry of Consumer and Commercial Relations, where he led the creation of Ontario’s Technical Standards and Safety Act and its 17 regulations. He holds a Bachelor of Laws from the University of Western Ontario and a Bachelor of Arts in Political Science.

Vice President, Policy, Legal, and General Counsel

Tom Ayres

Dan Brazier, CPA, CA, became the chief financial officer of the Technical Standards and Safety Authority in December 2018. With a wealth of experience in financial management and strategy, he is a seasoned corporate finance executive. He has held interim management and consulting roles with the Ontario Securities Commission and Moneris, following a successful career in executive finance positions both in Canada and internationally. Brazier’s past roles include leadership positions at CIBC, Standard Chartered Bank, and UBS, where he honed his expertise in financial strategy and implementation.

Chief Financial Officer

Dan Brazier

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Alexandra Campbell

Vice President, Communications, Stakeholder Engagement, and Customer Service

Alexandra Campbell joined the Technical Standards and Safety Authority (TSSA) in the fall of 2019 and currently serves as vice president of communications, stakeholder engagement, and customer service. In this role, she leads efforts in public safety education, stakeholder engagement, and transparent communication with regulated parties and the public, while ensuring the organization meets its customer service goals. With over 20 years of experience in strategic communications, stakeholder relations, and marketing, Campbell has worked extensively with government agencies at the provincial level. Prior to TSSA, she held key leadership roles at the Independent Electricity System Operator (IESO), including director of stakeholder and public affairs. She holds a Bachelor of Science from the University of Waterloo.

Vice President, Communications, Stakeholder Engagement, and Customer Service

Alexandra Campbell

Lisa Dymond

Vice President, People and Culture

Lisa Dymond joined the Technical Standards and Safety Authority (TSSA) in July 2023 as vice president, people and culture, leading the human resources, labour relations, and training and certification teams. In this role, she oversees the development and implementation of programs that support people leaders and employees, foster an engaged workforce, and build a culture aligned with TSSA’s outcome-based regulator approach. Dymond brings extensive experience as a strategic leader in both Canada and the UK, with senior roles at the BBC in London and CBC in Toronto. Her most recent positions include VP of human resources at WSIB and VP of client services at Metrolinx. She holds a Bachelor of Arts from Queen’s University and a post-graduate certificate in human resources from Seneca College.

Vice President, People and Culture

Lisa Dymond

Throughout Ontario, the Technical Standards and Safety Authority (TSSA) is committed to enhancing public safety through a combination of engagement, evidence, enforcement, and education. TSSA plays a crucial role in ensuring the safety of a wide array of systems, including amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. The authority’s comprehensive safety services include engineering design reviews, certification of regulated entities and professionals, inspections, data collection, risk analysis, compliance assistance, enforcement, and public education. At the heart of TSSA’s approach is the belief that safety is a shared responsibility. TSSA works alongside equipment designers, manufacturers, installers, maintainers, owners, insurers, consumers, and the public to create a safer Ontario. By overseeing the safety system and focusing on areas where the risks are most significant, it takes a collaborative approach to help its regulated customers remain compliant and operate safely. As an outcome-based regulator, TSSA takes a risk-informed approach to safety oversight, using data to understand and address risks more effectively. This approach shapes the safety framework, allowing TSSA to develop targeted programs that aim to reduce harm and promote compliance. With a strong presence in Ontario’s communities, TSSA employees are dedicated to working with safety partners to build a safer Ontario, both now and in the future.

“Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes”

Yiana Stavrakis, Monarch E&S Insurance Services

Kelly Hart

Vice President, Operations

Nealy Farshadi

Principal, Strategic Client Relations

Christopher Welty

Chief Human Resources Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Kelly Hart is the Vice President of Operations at the Technical Standards and Safety Authority (TSSA). She was promoted to this role in 2025 after a distinguished career at TSSA, which began in 2012 when she joined as assistant general counsel. Hart has held various leadership positions at TSSA, including Director of Fuels Safety, Manager of Public Information and Records and Director of Investigations. A member of the Ontario Bar since 2002, she has dedicated her career to protecting the public interest, with previous roles in the Office of the Ontario Attorney General (Criminal) and the Law Society of Ontario.

Vice President, Operations

Kelly Hart

Nealy Farshadi is instrumental in helping strengthen and grow Brown & Riding’s client relationships. She maintains and improves quality procedures, oversees B&R’s ISO certification, and manages the firm’s client feedback program. Her contributions enable the executive management team to act on client input effectively. As a result, B&R’s client feedback scores greatly exceed the average and continue to improve each year. Farshadi also supports and furthers the growth of B&R and its employees by contributing to professional development within the organization and being a resource to staff.

Principal, Strategic Client Relations

Nealy Farshadi

Christopher Welty is dedicated to aligning employees with B&R’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career. Welty joined Brown & Riding in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s CHRO in 2019.

Chief Human Resources Officer

Christopher Welty

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

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Kimi Shah

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Kimi Shah

Partner

Kimi Shah

maintaining an in-house team of more than 20 programmers to facilitate fast improvements direct bill options to streamline the payment process for the agent and the insured providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies delivering online capabilities including rating, policy documents, payments, and claims reporting

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

Monarch’s sister company, Capitol Special Risks, is now part of the Monarch umbrella to provide retail broker customers with expertise and markets in the professional, management, and cyber liability space. “I am very proud of our young and dynamic leadership team,” says Derek Borisoff, chief executive officer of Monarch E&S. “Stefanie McLeod, vice president of personal lines, and Devon Borisoff, vice president of commercial lines, are led by Yiana Stavrakis, our very capable president. All three are known standouts in our industry who lead by example in both work ethic and desire to solve problems. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style.” As a full-service MGA and wholesale brokerage, Monarch gives retail insurance brokers access to many different lines of business through its commercial lines, personal lines, professional lines, transportation, mining/energy, CAT property, earthquake, and flood departments. “Monarch E&S has the products, talent, expertise, and reputation to get deals done with our strategic partners and clients, which is essentially table stakes,” says Yiana Stavrakis, president at Monarch E&S. “How do we go above and beyond? We aim to work on every deal, regardless of size, as if it were our personal account and provide our retail brokers with problem-solving competencies to handle hard-to-place risks. Most competitors do not provide the same level of service for smaller brokers and risks as they do for larger ones. Monarch thrives when it comes to providing solutions for small to mid-market risks.”

relationships and teamwork embracing and driving change holding teammates accountable pursuing excellence with humility giving back to the community

Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent. “Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.” Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.

“I am very proud of our young and dynamic leadership team. Our firm’s outstanding performance is a result of their positive communications with our people, superb carrier relationships, and proactive management style”

Derek Borisoff, Monarch E&S Insurance Services

Yiana Stavrakis, Monarch E&S Insurance Services