Headquarters:

345 Carlingview Drive, Toronto, ON, M9W 6N9

Year founded:

1997

Number of employees:

400

Phone:

604 689 1261

Email:

customerservices@tssa.org

Website:

tssa.org

LinkedIn:

ca.linkedin.com/company/technical-standards-safety-authority-tssa

“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”

Erica Kofie, QBE

TECHNICAL STANDARDS AND SAFETY AUTHORITY

Bonnie Rose

President and Chief Executive Officer

Tom Ayres

Vice President and General Counsel

Dan Brazier

Chief Financial Officer

Leadership

Bonnie Rose, P.Eng., was appointed president and CEO of TSSA in April 2018. Overseeing all aspects of TSSA’s business operations, she provides leadership on the overall direction and strategic priorities of the organization. She is focused on strengthening TSSA’s role as a well-respected leader in the safety industry and upholding safety excellence. Rose is a seasoned executive with a passion for safety and in-depth knowledge and experience in technical standards. This passion is evident in her previous executive positions as the former CEO and registrar of the Retirement Homes Regulatory Authority; president of the Canadian Standards Association Group – CSA Standards; and vice president of service delivery and service quality with CSA International. Rose holds a Bachelor of Applied Science in Electrical Engineering from Queen’s University, an MBA from the University of Toronto, and a Chartered Director designation from The Directors College. She was recognized as one of Canada’s Top Women in Safety in 2021 by Canadian Occupational Safety magazine.

President and Chief Executive Officer

Bonnie Rose

Tom Ayres is TSSA’s vice president and general counsel, responsible for providing legal services and overall administration of the organization’s legal team. He provides counsel for a wide range of litigation in the areas of public safety and consumer protection, prosecuting offences under the legislation administered by TSSA and representing TSSA at judicial review proceedings, statutory appeals and administrative tribunals. Before joining TSSA in 1996, Ayres was legal counsel for the Technical Standards Division at the Ministry of Consumer and Commercial Relations. He was the project lead in the creation of the Technical Standards and Safety Act and its 17 associated regulations. He also holds responsibility for TSSA’s outcome-based regulatory strategy. Ayres received his Bachelor of Laws from the University of Western Ontario and was called to the bar in 1988. He also holds a BA in Political Science degree.

Vice President and General Counsel

Tom Ayres

Dan Brazier, CPA, CA, is TSSA’s CFO. He joined the organization in December 2018. Brazier is a seasoned corporate finance executive with extensive experience in financial management, strategy development and implementation. He performed interim management and consulting roles, most recently with the Ontario Securities Commission and Moneris, after a career comprising a range of executive finance roles in Canada and internationally with CIBC, Standard Chartered Bank and UBS.

Chief Financial Officer

Dan Brazier

Erica Kofie, QBE

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Read on

Award Winner

Leadership

SPECIAL REPORT

Home

Bio

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Read on

Award Winner

Leadership

SPECIAL REPORT

Home

Bio

Alexandra Campbell

Vice President, Communications and Stakeholder Relations

Alexandra Campbell joined TSSA as vice president, communications and stakeholder relations, in 2019 and has responsibility for effective education and outreach on public safety matters, meaningful engagement with stakeholders, and ensuring transparency and value in communications with regulated parties and the public. Campbell has extensive experience as a leader in strategic communications, stakeholder and media relations, and marketing. For over 20 years, she has worked for government and government agencies at the provincial level in public policy and corporate affairs. Campbell came to TSSA from the Independent Electricity System Operator. She obtained her Bachelor of Science degree from the University of Waterloo.

Vice President, Communications and Stakeholder Relations

Alexandra Campbell

Laura Desjardins

Vice President, Human Resources

Laura Desjardins joined TSSA as vice president, human resources, in January 2019. She has held executive positions in human resources in a number of organizations, including Bell Canada Enterprises and Hewlett-Packard most recently. Desjardins has a strong track record in supporting organizations in strengthening their cultures, developing HR solutions that are both impactful and customer-oriented, and implementing training programs to support employee development and advancement.

Vice President, Human Resources

Laura Desjardins

Throughout Ontario, the Technical Standards and Safety Authority (TSSA) enforces provincial safety regulations and enhances public safety. TSSA regulates the safety of amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, and ski lifts. Its range of safety services includes public education, certification, licensing and registration, engineering design review, inspections, investigations, safety management consultation, compliance support, enforcement, and prosecution activities. As an outcome-based regulator, TSSA takes a risk-informed approach to safety oversight. The organization’s focus is on safety outcomes, and its goal is to use its expertise and strong partnerships to achieve positive safety outcomes for the people of Ontario. TSSA uses data to understand risk, shape the safety oversight framework, and develop programs to better target risk reduction and harm reduction and enable compliance. Actively working within Ontario communities, inspectors in the field are the face of TSSA, and the work they do is supported by the efforts of TSSA’s multifaceted corporate team. TSSA employees take pride in knowing that their work makes a difference in the lives of people across Ontario.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Nashir Jiwani

Vice President, Operations

Catherine Sieniewicz

AVP of Travel and Retail

Rhonda English

Chief Marketing Officer

Evelyn Peng

Chief Risk Officer

Nashir Jiwani joined TSSA as interim vice president, operations, in February 2020. After a brief departure, he returned to the role in August 2021. Leading the largest single team in the organization, Jiwani oversees the ongoing development of processes, standard operating procedures, methodologies, controls, and overall best practices to enhance TSSA’s core capabilities and achieve operational efficiencies. An accomplished senior executive, Jiwani was formerly VP of operations, Americas, at CSA Group; COO and construction manager at Aliya’s Foods; VP of operations at Hartmann North America; and managing director at DuPont Canada. Jiwani holds a Bachelor of Engineering in Mechanical Engineering degree from McGill University, an MBA in Accounting and Finance from the Schulich School of Business at York University, and a Chartered Director designation from the DeGroote School of Business at McMaster University.

Vice President, Operations

Nashir Jiwani

With decades of experience, Catherine Sieniewicz has always been devoted to growing within the travel and retail industry. Catherine became director of retail and travel at CCG in May 2019. In February 2020, she was promoted to AVP of travel and retail where she continues to guide all her decisions by what she has learned in member, associate, and business experience.

AVP of Travel and Retail

Catherine Sieniewicz

Rhonda English is a CPA, CMA and obtained her Honors Bachelor of Arts in Business Administration and her MBA from the Ivey Business School at the University of Western Ontario. Rhonda joined CM Club Group as vice president of insurance, then took the role of vice president corporate marketing, overseeing business insights & analytics and the acquisition and retention of the CM lines of business. In 2016, she was named chief marketing officer, taking on additional responsibility for travel and membership product, digital, and the government & community relations advocacy team.

Chief Marketing Officer

Rhonda English

Evelyn Peng started at CCG in 2017 as director of risk management and now serves as the chief risk officer for the organization. She has a Bachelor of Science in Biotechnology and a Master’s in Accounting from the University of Waterloo. She has extensive experience with enterprise risk management, specializing in operational risk management, and financial risk management. Evelyn is a Chartered Accountant and a Financial Risk Manager.

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

Chief Risk Officer

Evelyn Peng

Sarah M Stewart

Associate Vice President, Leasing and Call Centre Operations

Karen Bannister, CM

Vice President, Marketing

Dave Longbottom

Chief Technology Officer

Alex Ventura

Head of Marketing

Damian Palovick

Senior Vice President of Underwriting AXA XL – Delegated Authority Programs, North America

Dr. Mary Lavoie

Head of Risk Management and Senior Vice President AXA XL – Delegated Authority Programs, North America

Mark Bernacki

Chief Underwriting Officer

Ryan Armijo

Chief Operating Officer, Underwriting Division

Bob Petrilli

President, Underwriting Division

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

SPECIAL REPORT

Home

Bio

Read on

IB Top Brokerages

Award Winner

Earlene Huntley

Group Chief Financial Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz has been practicing corporate and commercial law for over 20 years, with an emphasis on the financial services industry. She joined CAA Club Group in 2014, and currently serves as the General Counsel, Chief Compliance Officer and Chief Privacy Officer of CCG and its affiliated companies. At CCG, Melissa provides strategic legal advice on a broad range of matters including corporate governance, licensing, distribution, marketing and advertising, commercial contracts and regulatory compliance. She holds a Bachelor of Civil Law (B.CL) and Bachelor of Laws (LLB) from McGill University and a Certificate in Regulatory Compliance for Financial Institutions from Osgoode.

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

Earlene Huntley joined CAA in 2014 as director, tax and was promoted to AVP, tax in 2016, and to her current role as group chief financial officer of CAA Club Group in February 2017. In her role, she is responsible for all aspects of finance. She is a graduate of the University of the West Indies where she earned her BSc. Accounting (Hons) and is a Fellow of the Association of Chartered Certified Accountants in the United Kingdom.

Group Chief Financial Officer

Earlene Huntley

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Earlene Huntley

Group Chief Financial Officer

Earlene Huntley

General Counsel, Chief Compliance Officer and Chief Privacy Officer

Melissa Abramowitz

Management liability Arch Insurance’s management liability team is dedicated to addressing the needs of our partners. Our underwriting approach is to recognize and address exposures particular to each insured and offer creative solutions for our customers including complex risk and hard-to-place industries. Know more here: insurance.archgroup.com/north-america/canada/offering/management-liability Cyber Arch Insurance’s experienced underwriting team takes a forward-looking approach to writing network security, privacy and media liability for mid-to-large accounts. Professional liability Arch Insurance’s professional liability team is positioned to offer professional liability programs for financial service firms.